How do you store raw pet food?
Raw dog food should be kept frozen until you're ready to use it. When needed, move it from the freezer to the fridge and allow it to defrost fully before serving.
Once thawed, keep the food refrigerated and use it within the timeframe recommended by the manufacturer. Always store raw food in a sealed container and handle it with the same care you would raw meat intended for human consumption.
Avoid refreezing food that has fully thawed and warmed up. If the food is still cool to the touch, it can usually be safely refrozen.
Can puppies and senior dogs eat raw diets?
Yes. Raw diets can be suitable for both puppies and senior dogs when fed appropriately for their age, size, and activity level.
Puppies need more food to support growth and development, typically around 5–10% of their body weight per day depending on their age. As they grow, this amount gradually decreases until they reach adulthood.
Senior dogs can continue eating a raw diet too. Most older dogs eat similar amounts to other adult dogs, usually around 2–3% of their body weight per day. However, less active dogs may need slightly less, while active seniors may need more.
These figures are a useful rule of thumb, but every dog is different. Our raw feeding calculator can help you find a good starting point.
Why should I switch my dog to a raw diet?
Raw feeding is all about getting back to basics. No heavily processed food, no fillers, no preservatives. Raw diets are made with real ingredients that are closer to what dogs are naturally designed to eat, as well as giving you a clearer understanding of exactly what's going into your dog's bowl
Many dog owners notice benefits such as improved digestion, healthier coats, better weight management, and more consistent energy levels.
Can I start feeding my dog raw food straight away?
It's best to start slow. A sudden change of diet can upset your dog's stomach. Mix in a little bit of raw with their usual food and gradually increase over a week or so. No rush.
Why does raw dog food cost more than kibble or wet food?
You may find that raw dog food costs a little more than traditional options like kibble, tins, or pouches. That’s because raw food is made with real ingredients, real meat, and minimal processing.
Rather than relying on fillers, artificial additives, or heavily processed ingredients, raw diets focus on simple, natural foods that dogs are designed to eat. Many raw recipes contain quality meat, bone, offal, and other wholesome ingredients, keeping meals closer to what a dog would naturally eat in the wild.
While every brand is different, raw feeding is all about stripping things back to basics. Proper food, familiar ingredients, and no unnecessary extras. For many dog owners, that makes the extra cost worthwhile.
What if my dog doesn’t like the food?
Some dogs take to raw feeding straight away, while others need a little time to adjust. If you're switching from kibble or another type of food, we recommend making the change gradually to help your dog get used to the new taste and texture.
Start by mixing a small amount of raw food with their current diet, then slowly increase the amount over several days. If your dog seems hesitant, simply slow the transition down and give them a little more time.
For more tips, take a look at our feeding guides for help transitioning your dog to a raw diet.
Is it safe to feed my dog a raw diet?
When handled properly, raw dog food is perfectly safe to feed your dog.
Keep it frozen until you're ready to use it, then defrost it in the fridge and store it chilled. Follow the storage instructions on the packaging, and wash your hands, bowls, and preparation surfaces after feeding - just as you would when handling raw meat in your own kitchen.
Should dogs with allergies or sensitive stomachs avoid raw diets?
Most dogs see improvements on raw diets, but it depends on the individual. Raw food is also grain free and additive free. Always monitor reactions and consult your vet if unsure.
How much raw food should I be feeding to my dog?
The amount of raw food your dog needs depends on their age, weight, breed, and activity level. As a general guide, most adult dogs eat roughly 2 – 3% of their body weight per day, while puppies usually need more to support their growth.
Not sure how much to feed? Use our online raw feeding calculator to work it out in seconds.
What happens if I’m not in when my order is delivered?
Our frozen raw food is packed in insulated boxes designed to keep products cold during transit, so there's no need to worry if you're not home the moment your order arrives.
If your order has softened slightly but is still cool to the touch, it can be placed straight into the freezer as normal. However, if any products arrive fully thawed and warm, please do not feed or refreeze them.
If you have any concerns about the condition of your order, get in touch as soon as possible and we'll be happy to help.
My dog's stool has changed after switching to raw
Changes in stool consistency are one of the most common adjustments when switching to raw. Smaller, firmer stools are often considered normal, while temporary looseness can occur during the transition period.
If symptoms are severe or persist, consult your veterinarian.
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